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Emergency Numbers

Here are the numbers to know in case of emergency. The emergency numbers allow you to reach help free of charge 24 hours a day. Short codes only work from French phones. Following the breakdown of access to Orange short codes (June 2021), the 10-digit numbers (as communicated) are added below in italics


Service d'Aide Médicale Urgent

To obtain the intervention of a medical team in a situation of vital distress, as well as to be redirected to a permanent care organisation.


Gendarmerie/Police Secours

For any situation that endangers the safety of people and property, for example to report a theft, an assault in progress or a person in danger.


Fire Brigade

The fire brigade can be called uponwhen a life or lives are in danger (illness, serious injury, fire, road accident, drowning, flooding, etc.). 


Emergencies - European number
No 10-digit equivalent

If you are travelling in Europe, in case of emergency, dial 112 to be connected to an operator who speaks your language.


Emergencies for the deaf and hard of hearing

Any deaf or hard of hearing person who is a victim or witness of an emergency situation that requires the intervention of the emergency services can now dial "114", a free number open 7/7, 24/24.


Emergencies SAMU social

A number that helps people who are homeless and in great social difficulty.


Missing children

Free emergency number available 24/7 in case of missing children


Child abuse

Are you a witness to child abuse or do you have doubts about a situation? Professionals are there to help you.

Bordeaux Anti-Poison Centre

the New Aquitaine Poison and Toxicovigilance Centre responds 7 days a week and 24 hours a day